|Can I book my Shuttle America flight online?
At this time, Shuttle America does not offer online reservations or bookings. We are currently defining the booking engine that will best serve our customers' needs. In the meantime, please call our reservations center at 1-888-999-FARE to make your reservation, or use our Name Your Price section to get your best deal on a Shuttle America flight. (Shuttle America's Reservations hours of operation are Monday - Friday 6am to 11pm, Saturday 8am to 5pm, and Sunday 10am to 10pm).
Can I have my travel agent book my flight?
Yes, your travel agent can book your flight on Shuttle America through Amadeus, Apollo, SABRE, Galileo or WorldSpan or by calling our executive travel desk.
Where does Shuttle America fly?
Shuttle America currently serves three convenient airports in cities throughout the Northeast:
|What type of aircraft does Shuttle America fly?
Shuttle America utilizes a fleet of Bombardier Dash 8 Series 300 aircraft. Please refer to our State-of-the-Art Aircraft for more information.
Will my fare be more expensive if I don't purchase a round trip ticket?
No -- Shuttle America offers its lowest fares even on one-way travel. We do not require round trip ticket purchase or a Saturday night stay. Please refer to our Schedules and Fares for more information.
What are Shuttle America's baggage limitations?
Shuttle America allows each passenger to check through two pieces of baggage and to carry-on one additional piece of luggage. Carry-on bags cannot exceed dimensions of 19x11x15 and must fit in the overhead bin or in the seat in front of you. Any item of luggage weighing more than 70 pounds is subject to an additional charge by Shuttle America. (We can accept no single piece of luggage weighing more than 100 pounds). Luggage is subject to a security check and acceptance is at the discretion of the airport. For more information on our baggage limitations, please refer to our Travel Policies.
How early do I need to arrive at the airport prior to my flight?
Shuttle America recommends that all passengers arrive at the airport at least 30 minutes prior to their departure time.
Does Shuttle America overbook its flights?
It is Shuttle America's policy not to overbook its flights.
What types of restrictions are in place when a ticket is purchased on Shuttle America?
Does Shuttle America accept animals on their flights?